We've now resolved the incident and restored Audio Messaging features. Thanks for your patience.

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We've fixed the core issue, and are waiting for things to recover.

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We have temporarily disabled Audio Messages to improve the music playback. We will restore normal messaging playback when the underlying issue is resolved.

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We're currently experiencing a server issue that is affecting music and message playback. We are actively working to resolve the issue now and will post here when we have more information. We apologize for the inconvenience.

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Began at:

Affected components
  • Rockbot Player
  • Rockbot Dashboard
  • Rockbot Remote App
  • Rockbot Sonos App